Keeping your space spotless — what foreign customers notice first

Cleanliness is the #1 driver of 5-star reviews from foreign customers. Here are the details they notice — and reward.

• Fresh towels for every guest, folded and visible.
• Sanitized tools shown on a clean tray, not pulled from a drawer.
• Restroom with soap, paper, and a working lock.
• Air quality — a small purifier or open window signals care.
• Staff uniforms, clean and consistent.
• Wiped-down surfaces between clients, done in front of the customer.

Small signals of hygiene translate to trust. Trust translates to bookings and reviews.